Privacy Policy

Effective Date: [Insert Date]

At Sungud Pharmacy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products from us.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Date of Birth (if required)
• Prescription details (where applicable)

Payment Information

We do not store your debit/credit card or banking details. Payments are processed securely through trusted third-party payment gateways.

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Cookies and Usage Data

How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Verify prescriptions where required.
• Provide customer support.
• Send order confirmations and shipping updates.
• Improve our website, products, and services.
• Prevent fraud and unauthorized activities.
• Comply with legal and regulatory requirements.
• Send promotional offers and newsletters (only if you have opted in).

Cookies

Our website uses cookies to:

• Improve website functionality.
• Remember your preferences.
• Enhance your shopping experience.
• Analyze website traffic and performance.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

• Delivery and logistics partners
• Payment gateway providers
• Technology and hosting service providers
• Government authorities or regulators when required by law
• Professional advisors where necessary

All third parties are expected to protect your information and use it only for the services they provide.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure.

Prescription Information

Prescription details submitted by customers are used solely for the purpose of verifying and processing prescription medicine orders in accordance with applicable laws and regulations.

Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information.
• Update or correct inaccurate information.
• Request deletion of your personal information where legally permissible.
• Withdraw consent for marketing communications.
• Request information about how your data is processed.

To exercise these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways and logistics providers. We are not responsible for the privacy practices or content of those third-party websites.

Children's Privacy

Our website is not intended for individuals under the age of 18 without the involvement or supervision of a parent or legal guardian. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Sungud Pharmacy

• Email: support@sungud.com 
• Phone: +91-78958 63500 
• Address: NH-58 , Nivara Heights , Shraddha puri phase -2 , Meerut 250001, Uttar Pradesh, India